Terms & Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website located at https://pk.velo.com whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

 

  1. Information About Us

This site is operated by Pakistan Tobacco Company Limited. We are a public limited company registered in Pakistan and have our registered office at Serena Business Complex, Khayaban-e-Suhrwardy, Islamabad.

 

  1. Accessing Our Site 
    • When using our site, you must comply with the provisions of these terms of use.
    • You must be 18 years of age or over to use/visit our site and services.
    • Access to our site is permitted on a temporary basis, and we reserve the right to withdraw (temporarily or permanently) or amend the service we provide on our site without notice (see below). We will not be liable if, for any reason, our site is unavailable at any time or for any period.
    • From time to time, we may restrict access to some parts of our site, or our entire site, both to users who have registered with us and to guest users.
    • You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.

 

  1. Registration and Provision of Information

3.1   You may register or otherwise provide your details with us, in order to, receive additional information and services for registered users and/or to access some areas of our site which is restricted to registered users. When registering or otherwise providing your details with us you must not provide any false information or impersonate any other person.

3.2   By registering on our site, you agree that:

3.2.1   your account and password are personal to you and may not be used by anyone   else to access our site;

3.2.2    you shall be responsible for maintaining the confidentiality and security of your username, password(s) and any other piece of information which you choose, or are provided with, as part of our security procedures. You shall not share or disclose such information to any third party or do anything which would assist anyone else to gain access to your account and/or services for registered users;

3.2.3    you shall notify us immediately if you become aware of any unauthorised use of your account and/or password;

3.2.4    you will notify us immediately of any changes to your details by contacting our Customer Service Representatives by calling us at 0800-48356

3.2.5     we may use your details to provide you with additional information and/or services for registered users in accordance with our privacy notice.

 

  1. Termination and/or Suspension of Registration

4.1  If you no longer wish to have a registered account, you may terminate your account at any time by calling us at 0800-48356.

4.2  We reserve the right to suspend or terminate your registered account at any time if you fail to comply with any of the provisions of these terms of use or for any other reason, at our sole discretion.

 

  1. Intellectual Property Rights

5.1  We are the owner or licensee of all intellectual property rights (including, without limitation, all copyright and related rights, trademarks, service marks, trade, business and domain names, rights in goodwill or to sue for passing off, rights in confidential information and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world) in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

 

5.4    Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

5.5    You must not use any part of the materials on our site for commercial purposes

5.6    If you print off, copy or download any part of any site in breach of these terms of use, your right to use our site will cease immediately and you must, return or destroy any copies of the materials you have made.

 

  1.  Reliance on Information Posted

Commentary and other materials posted on our site are not intended to amount to any kind of advice on which reliance should be placed. In particular, the information on our site should not be used as a replacement for advice from a medical professional. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site or by anyone who may be informed of any of its contents.

 

  1.  Our Site Changes Regularly 

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site or close it indefinitely. Any of the material on our site may be out of date at any given time and we are under no obligation to update such material or to keep it updated.

 

  1. Our Liability

8.1    The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

8.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or equity; and

8.1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, ability to use or the results of the use of our site, any websites linked to it and any materials posted on it including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable,

but nothing in these terms of use affects our liability  which cannot be excluded or limited under applicable law.

 

  1. Information About You and Your Visits to Our Site

We process information about you in accordance with our privacy notice. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

 

  1. Prohibited Uses

10.1 You may use our site only for lawful purposes. You may not use our site:
10.1.1 in any way that breaches any applicable local, national or international law or regulation;

10.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

10.1.3 for the purpose of harming or attempting to harm minors or any vulnerable persons in any way;

10.1.4 to transmit, or procure the sending of, any unsolicited or unuathorised advertising or promotional material or any other form of similar solicitation (spam);

10.1.5 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;

10.1.6 to attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site; or

10.1.7 to attack our site via a denial-of-service attack or a distributed denial-of-service attack.

10.2   You also agree:
10.2.1 not to reproduce, duplicate, copy or re-sell any part of our site; and

10.2.2 not to access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site or any equipment or network or software owned or used by any third party.

10.3 By breaching the provisions of clauses 10.1 and/or 10.2 above, you may commit a criminal offence under the Penal laws of Pakistan. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities (maybe by disclosing your identity to them). In the event of such a breach, your right to use our site will cease immediately.

10.4 We will not be liable for any loss or damage caused by a denial-of-service or a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. 

 

  1. Indemnity

You shall indemnify and hold us harmless from all claims and all direct, indirect or consequential liabilities (including loss of profits, loss of business, depletion of goodwill and similar losses), costs, proceedings, damages and expenses (including legal and other professional fees and expenses) awarded against, or incurred or paid by, us as a result of or in connection with any breach by you or any user of your account of these terms of use or our privacy notice.

 

  1. Linking to Our Site

12.1 You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

12.2 You must not establish a link from any website that is not owned by you.

12.3 Our site must not be framed on any other site nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with these terms of use.

12.4 If you wish to make any use of material on our site other than that set out above, please call us at 0800-48356.

 

  1. Links From Our Site

Where our site contains links to other sites and resources provided by third parties these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

 

  1. Jurisdiction and Applicable Law

The courts of Pakistan will have exclusive jurisdiction over any claim arising from or related to a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country. These terms of use are governed by the laws of Pakistan.

 

  1. Trade Marks

VELO. Nothing in these terms and conditions nor in your use of our site grants to you any licence or right to use this registered trade mark, or any other trade mark belonging to or used by us or any company in our group (whether registered, unregistered or the subject of a registration application  anywhere in the world).

 

  1. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

 

  1. Your Concerns

If you have any concerns about material which appears on our site, please contact 0800-48356.

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This page informs about a nicotine product. It's intended for nicotine users who are over 18 years old and a resident of Pakistan only.